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Lisa Young Online Store: FAQHow can I pay for my items?We accept the following forms of payment:
All prices at Lisa Young Online are in Australian dollars (AUD) and include GST where sold in Australia. Is your site secure?Absolutely! Our online store is built on PayPal's secure shopping cart system. Checkout and payment information is submitted to PayPal's servers over an encrypted HTTPS connection. Do you ship outside Australia?Yes! We will ship CDs outside Australia. As sheet music is sent via email, of course we can send this anywhere in the world! How much does shipping and handling cost?Our shipping and handling costs are shown below. All prices are in Australian Dollars (AUD) and include GST when sold in Australia.
*Shipping costs for sheet music cover PayPal merchant fees for receiving online payments, and currency conversion fees for international transactions. When will I receive my item?CD Albums Generally, CDs shipped within Australia should arrive within 1-5 working days. Items shipped overseas via Air Mail can take anywhere between 4 days to 2 weeks. More information. Sheet Music We will endeavour to email sheet music purchases within 2 working days hours after receiving payment. How will I receive my sheet music?Sheet music purchased will be emailed to you as PDF attachments! We feel this is the best arrangement for both parties - less work for us and you get your sheet music quicker! Can you post me my sheet music?Unfortunately, due to the overheads involved, we do not currently offer postage of sheet music. Plus, who wants to wait for snail mail? Can I make copies of sheet music that I buy from you?Each sheet music purchase comes with a license to make up to 20 copies which can be used for for one choir or one school only. Please drop us an if you have questions about more complex licensing arrangements. So for example, if you need to make up to 40 copies, you would need to buy 2 licenses. You can do this by clicking Add to Cart twice, or editing the quantity in your shopping cart. Can my choir/group perform the works in public?Of course! However, we ask that you register performances with us. Please send date of perfomance, venue name and address, and performing group name.email to . For performances within Australia: please provide us with details of all performances so they can be lodged with the Australasian Performing Right Association (APRA) (mail@lisayoung.com.au) For performances outside Australia: APRA has reciprocal arrangements in most territories across the globe. Please lodge the performance with the appropriate body, and also inform us so that we are able cross check our APRA statements. |
